The following articles are mostly taken from back issues of the SIG newsletter. We hope to be able to add more to this archive in the coming months.
- Academic Management
- Evaluation and Feedback
- From Teacher to Manager
- Human Resource Management
- Innovation and Change
- The Learning Organisation
- Customer Relations Management
Andy Hockley’s Peer Observation articles for the webinar on June 10th:
- Classroom Observations – Moving from Evaluation to Development (from SPELT Journal Vol 29 No.3)
- Setting up a peer observation scheme – From the LAMSIG Newsletter
|What Makes a Good EFL Teacher?
|What makes teachers tick?
|What is a “Good” Teacher?
|Dossers’ Laws: Problem Solving for Directors of Studies
|101 Things to Consider as a Director of Studies
|Resource Management Timetabling
|Developing a teacher appraisal system through action research
|Phil Quirke & Steve Allison
|DREAM Management: Involving and motivating teachers
|Focus Groups:An Effective Means of Gaining Course Feedback?
|Evaluation: The ELT Manager’s Toolkit
|Budget Planning: An Approach for ELT Managers
|Liz Clarkson & Pat Lodge
|Transforming the Wheel: From Teaching Skills to Management Skills
|The Skills Transfer Process from EFL Teacher to Educational Manager
|So You Think You Are a Competent Manager?
|From Language Teacher to Language Teaching Manager
|The First 1001 Days: Leading or Managing? Both or Neither?
|Motivation Theory: Moving Beyond Maslow
|Is TEFL a Dead Duck?
|I Never Expect a Soldier to Think
|Personal Investment Plans
|Are We Speaking the Same Language? Communication in EFL Schools
|Moving from Performance Appraisal to Performance Management
|Setting up a peer observation scheme
|Cyclic Innovation in ELT: Implications for Implementation
|Was it Worth it? A Case Study of Change Management
|The Role of Marketing in ELT
|The Language School Leader’s Guide to BASIC Marketing Planning
|Corporate Culture: Strategies for telling the CEO his baby is ugly
|Cohesive Management Styles in Disparate ELT Organisations
|Living in Chains
|Behind the Scenes at the LTO
|Language School Evolution
|Maintaining High Quality: Ideas that Travel
|Eddie Edmundson & Steve Fitzpatrick
|Performance Standards in Learning and Teaching
|Roads to Quality Street: Perspectives on Quality in ELT
|Simon Thompson & Steve Wheatley
|Benchmarking in the ELT Sector
|Beyond Common Sense: Action Research and the Learning Organisation
|The Learning Organisation: An Idea Whose Time Has Come?
|School Self Review: A Reflective Management Tool
|The Learning School
|Perspectives on Service in ELT Operations
|Blueprinting the EFL Service Provision
|How to Delight Your Customers
|Health and Safety for Schools
|Developing and Applying a Customer Relationship Management Model
|“Customer Care” is Old Hat