Articles
The following articles are mostly taken from back issues of the SIG newsletter. We hope to be able to add more to this archive in the coming months.
Topic Areas
- Academic Management
- Appraisals
- Evaluation and Feedback
- Finance
- From Teacher to Manager
- General
- Human Resource Management
- Innovation and Change
- Marketing
- Organisations
- Quality
- The Learning Organisation
- Customer Relations Management
Andy Hockley’s Peer Observation articles for the webinar on June 10th:
- Classroom Observations – Moving from Evaluation to Development (from SPELT Journal Vol 29 No.3)
- Setting up a peer observation scheme – From the LAMSIG Newsletter
Academic Management
| Author | Article title |
| Carol Waites | What Makes a Good EFL Teacher? |
| Andy Hockley | What makes teachers tick? |
| Terry Phillips | What is a “Good” Teacher? |
| Dave Russell | Dossers’ Laws: Problem Solving for Directors of Studies |
| Helen Mattacott | 101 Things to Consider as a Director of Studies |
| Terry Phillips | Resource Management Timetabling |
Appraisals
| Author | Article title |
| Maria McArdle | Developing a teacher appraisal system through action research |
| Phil Quirke & Steve Allison | DREAM Management: Involving and motivating teachers |
Evaluation and Feedback
| Author | Article title |
| Clyde Fowle | Focus Groups:An Effective Means of Gaining Course Feedback? |
| Richard Kiely | Evaluation: The ELT Manager’s Toolkit |
Finance
| Author | Article title |
| Tony Crooks | Budget Planning: An Approach for ELT Managers |
From Teacher to Manager
| Author | Article title |
| Liz Clarkson & Pat Lodge | Transforming the Wheel: From Teaching Skills to Management Skills |
| Clyde Fowle | The Skills Transfer Process from EFL Teacher to Educational Manager |
| Arthur McKeown | So You Think You Are a Competent Manager? |
| Andy Hockley | From Language Teacher to Language Teaching Manager |
| Andy Curtis | The First 1001 Days: Leading or Managing? Both or Neither? |
General
| Author | Article title |
| Tony Crooks | Motivation Theory: Moving Beyond Maslow |
| Jan Kingsley | Is TEFL a Dead Duck? |
| Dave King | Chaos Theory |
Human Resource Management
| Author | Article title |
| David Killick | I Never Expect a Soldier to Think |
| Jane Panahy | Personal Investment Plans |
| Andy Quin | Are We Speaking the Same Language? Communication in EFL Schools |
| Jake Kimbal | Moving from Performance Appraisal to Performance Management |
| Andy Hockley | Setting up a peer observation scheme |
Innovation and Change
| Author | Article title |
| Fred Chambers | Cyclic Innovation in ELT: Implications for Implementation |
| Chelsea Blickem | Was it Worth it? A Case Study of Change Management |
Marketing
| Author | Article title |
| Alison McGowan | The Role of Marketing in ELT |
| Peter Cornish | The Language School Leader’s Guide to BASIC Marketing Planning |
Organisations
| Author | Article title |
| Brana Lisic | Corporate Culture: Strategies for telling the CEO his baby is ugly |
| Valerie Ainscough | Cohesive Management Styles in Disparate ELT Organisations |
| George Pickering | Living in Chains |
| Ron White | Behind the Scenes at the LTO |
| Gillian Evans | Language School Evolution |
Quality
| Author | Article title |
| Neil McIntosh | Maintaining High Quality: Ideas that Travel |
| Eddie Edmundson & Steve Fitzpatrick | Performance Standards in Learning and Teaching |
| George Pickering | Roads to Quality Street: Perspectives on Quality in ELT |
| Simon Thompson & Steve Wheatley | Benchmarking in the ELT Sector |
The Learning Organisation
| Author | Article title |
| Bridget Somekh | Beyond Common Sense: Action Research and the Learning Organisation |
| George Pickering | The Learning Organisation: An Idea Whose Time Has Come? |
| Malcolm Hebden | School Self Review: A Reflective Management Tool |
| Adrian Underhill | The Learning School |
Customer Relations Management
| Author | Article title |
| John Walker | Perspectives on Service in ELT Operations |
| John Walker | Blueprinting the EFL Service Provision |
| George Pickering | How to Delight Your Customers |
| Paul Menniss | Client Care |
| Oksana Higglesdon | Health and Safety for Schools |
| Rachel Wikaksono | Developing and Applying a Customer Relationship Management Model |
| Liam Brown | “Customer Care” is Old Hat |